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- strategy (insurance, health, investments, finances);
- sustainable development (sales, employees, social responsibility, natural environment and ethics).
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
Operating model
Climate
Employee
Risk and ethics
Business
In the Chapter
Operating model
Climate
Employee
CSR
Risk and ethics
Market
Business
In the Chapter
Operating model
Employee
Risk and ethics
Business
In the Chapter
Operating model
Employee
Risk and ethics
Business
In the Chapter
Operating model
Climate
Employee
CSR
Risk and ethics
Atypical factors and events affecting the results
In 2019 in connection with the CJEU judgment, the PZU Group estimated the effects of the legal risk resulting from the premature amortization of consumer loans made before the date of the CJEU judgment and set up a provision charged to other operating expenses in the amount of PLN 272 million.
The 2018 result was strapped with the non-recurring effect of establishing additional provisions of PLN 148 million, chiefly in motor insurance to cover claims for pain and suffering linked to people being in a vegetative state.
The effect of converting long-term insurance policies into yearly renewable term insurance in type P group insurance was treated as a non-recurring event and was down PLN 3 million in 2019 compared to the comparable period of last year (PLN 14 million in 2019 compared to PLN 17 million in 2018).